Support

Questions we get asked

Minimum orders, samples, dilution, government supply and dealer margins. If your question is not here, call us.

What is the minimum order?

It depends on whether you are a dealer taking territory or an institution buying for your own building. Tell us which one you are in the form below and we will give you the real number, not a brochure number.

Can I get samples before I commit?

Yes. We would rather you test the products on your own floors than take our word for it. Ask for a sample set and name the surfaces you need to clean, so we send the right few products instead of the whole range.

How do I know what to dilute it to?

Every label carries the dilution for household use and for institutional use, and they are different. Liquophin runs at 1:100 for general mopping. Septimol is stronger for hospital use than for a kitchen platform. If your housekeeping team needs a chart for the wall, we will send you one.

Do you supply to government hospitals?

Yes. The Director of Medical Education and Research, Government of Maharashtra, holds a rate contract with us for Black Disinfectant Fluid supplied to all hospitals and institutions under the state government, and we have supplied under it for twenty years. If you are buying for a government institution, say so in the form and we will route it correctly.

Do you do private labelling?

We make products under our own brands, and we have the plant capacity to discuss labelling for large institutional contracts. Start the conversation in the form and mention the volume you have in mind.

What margin does a dealer make?

Margins depend on the territory, the range you carry and the volume you commit to. A dealer carrying the full range earns considerably more than one carrying two lines, because the second order comes from the same buyer. We will walk through the numbers on a call.

How long does delivery take?

Nagpur sits at the geographic centre of the country, so most of India is a short haul from the plant. Your dealer will confirm the dispatch schedule for your territory. If you are somewhere we do not yet have a dealer, you are exactly who we are looking for.

Still not answered?

Call +91 83789 83884, write to bdnpharmanagpur@gmail.com, or send an enquiry. A person in Nagpur replies, not an autoresponder.